Thank you very much for your informative and prompt costomer service. I am sorry I won't be able to get the coasters from you. Someone gave me one a number of years ago and I was trying to get matches for it. Do you know if Baccarat still makes the particular pattern I am looking for? Thank you again. Patricia Schultheiss
Patricia Schultheiss - Shenandoah Junction, West Virginia - July 2008

Dear Madam or Sir,
My Naiad letter seal arrived; beautiful. Thank you very much.
Peter Cole - San Raphael, California - June 2006

The olivine mandarin ducks arrived yesterday! Your customer service has been so wonderful that you will be my new "go to" website. Thank you,
Nancy McAdam - San Diego, California - April 2006

We saw these in the Baccarat store in NY about 2 or 3 years ago and admired them......never even dreamed that we would one day be ordering them for our home! We are so glad to have found you. Thanks for everything.....
Kathrine Weaver - Austin, Texas - February 2006

Dear Nancy,
The gorilla arrived last week in time to become a Valentine's gift. He's a fine fellow and was welcomed with appropriate warmth and delight for the occasion. I just want to thank you for staying with this; at this end, the wait was well worth the reward of having the gorilla with us for all the days ahead, and your efforts on behalf of Luxury Crystal in making sure he got here are all the more appreciated. Sincerely,
Stephen Brett Spector - Brooklyn, New York - February 2006

Nancy,
You are marvelous! I decided to go with the Iredescent Starlet like you recommended. It hit me while I was waking up this morning! Thanks so much for such great customer service. Best Regards, Melanie
Melanie Miller - Broad Run, Virginia - November 2005

Received the Doves - picked them up in Camp Hill - many thanks - we think they are just great as a 50th Wedding Anniversary present. We'll remember you when we have other gifts to buy.
Shirley Langstaff - Canada June 2005

Hi Nancy
Just wanted to let you know that everything arrived on time and the gift was there for the anniversary. Thanks so much for all your help with this.
Peter Shott-Oracle Corp. - Redwood City, California - June 2005

Thanks for the order. The knife rests are beautiful and I have sent them on as a wedding gift.
Rima Buch - Sherman Oaks, California - June 2005

Just got them yesterday Nancy. Thank you very much. They are beautiful and will be a perfect wedding gift.
Nancy Layland - Olympia, Wahington - May 2005

My husband opened his Baccarat Golfer last night - we had a family dinner- and to his delight, there was the beautiful Golfer Crystal. It now has a place of honor in our in our China cabinet. Thank you so much for making this a very very happy birthday and your able assistance in processing this order. Sincerely,
Sandy Smith Levine - Los Angeles, California - May 2005

Thank you. I was very happy with my first order from your company.
Bob Zupcak - Fairport, New York - February 2005

The ruby butterfly arrived yesterday....it's beautiful! Thanks and have a great holiday. Satisfied customer.
Barry Kushner - Princeton Junction, New Jersey - December 2004