the dragon has landed!!!! thank you so much for excellent customer service!!!! a pleasure to deal with the company. regards, whitney
Whitney DuBoef - Las Vegas, Nevada - January 2012

I would like to express my gratitude to you for sending the correct Baccarat to me today. The look on my mom's face when she opened the package was priceless. This purchase was my first with you and definitely will not be my last. Wishing you and yours the Happiest of Holidays! Looking forward to working with you in 2011.
Sylvia Moses - Tampa, Florida - December 2010

To whom it may concern:
My pink pig arrived today. Other than being a bit hungry, she was in excellent shape – a bit round but you would expect of a pig. I wanted to write to tell you that it was a pleasure to deal with your firm. Your prices are attractive and you did exactly what you said you would do. I am impressed and will recommend you to others. Thank you, J. C. Snead
J. C. Snead - Waco, Texas - December 2010

THANKS so much for the prompt and positive response. I have ordered Baccarat crystal from you several times over the years, as my father is a collector. I have always been treated very well by customer service when I have had the need to make requests for expedited deliveries or changes in orders. I recommend you to anybody who is interested in buying fine crystal. I'd never know what to get Dad for his birthday if it weren't for you guys :) ! Thanks again -- Alaine
Alaine Cohen - Albany, New York - February 2010

thank you very much. I got it. We loved it. Will recommend your company to Friends and family members. Mirali Zarrabi, MD
Mirali Zarrabi, MD - Beverly Hills, California - February 2010

I just want to tell you how pleased I am with your company. We have an extensive collection of baccarat and what you've provided us with is phenomenal. I thank you for all of your fabulous customer service and prompt delivery. I would not think of shopping any where else. Thank you! Thank you!
Caroline Caolo Smith - Dallas, Texas - January 2010

Received the item today: 01/12/1'10. It's beautiful, and thank you for fast shipping. Regards, L.H.
LOC huynh - Beverly Hills, California - January 2010

thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
thank you very very much!!! that's exactly the pendant I'm looking for for 2 years!!!!!!!!!!!!!!!!!! I'm so happy!!!!!!!!!! best wishes laurence Salva
laurence Salva - Paris, France - December 2009

This has been one of the best experiences I have had making a purchase on line. My email questions were answered promptly and the Lalique pink heart I ordered arrived much quicker than I expected and very well packaged. Even better, your prices are more than reasonable. Thank you, you will see me again! Holly Bedsole, Hershey PA July 2009
Holly Bedsole - Hershey, Pennsylvania - July 2009

I appreciate your consideration. It's been great to do business with your company. The prices are reasonalbe, and great services come with high quality merchandise. Best regards, Loc
Loc Huynh - Beverly Hills, California - June 2009

Dear Nancy,
thank you very much for such fast service, the monkey Chita is perfect. Regards, Janet
Janet Neale - San Diego , California - March 2009

Hi Nancy,
I just wanted to thank you all for making my gift to my son and his fiance for their wedding a reality....I just received it....thank you again for helping me on such short notice. I also wanted to thank you for getting it to me on time in spite of the credit card mix up. I am so excited that I will be able to give it to them tonight at the rehearsal dinner we are hosting for them. I look forward to doing business with you again! Connie Baer
Constance Baer - Kenner, LA - February 2009

We received the glasses yesterday. Thanks so much for all the help and patience!
Julia Jessee - Alexandria, Virginia - August 2008

Thank you very much for your informative and prompt costomer service. I am sorry I won't be able to get the coasters from you. Someone gave me one a number of years ago and I was trying to get matches for it. Do you know if Baccarat still makes the particular pattern I am looking for? Thank you again. Patricia Schultheiss
Patricia Schultheiss - Shenandoah Junction, West Virginia - July 2008

Dear Madam or Sir,
My Naiad letter seal arrived; beautiful. Thank you very much.
Peter Cole - San Raphael, California - June 2006

The olivine mandarin ducks arrived yesterday! Your customer service has been so wonderful that you will be my new "go to" website. Thank you,
Nancy McAdam - San Diego, California - April 2006

We saw these in the Baccarat store in NY about 2 or 3 years ago and admired them......never even dreamed that we would one day be ordering them for our home! We are so glad to have found you. Thanks for everything.....
Kathrine Weaver - Austin, Texas - February 2006

Dear Nancy,
The gorilla arrived last week in time to become a Valentine's gift. He's a fine fellow and was welcomed with appropriate warmth and delight for the occasion. I just want to thank you for staying with this; at this end, the wait was well worth the reward of having the gorilla with us for all the days ahead, and your efforts on behalf of Luxury Crystal in making sure he got here are all the more appreciated. Sincerely,
Stephen Brett Spector - Brooklyn, New York - February 2006

Nancy,
You are marvelous! I decided to go with the Iredescent Starlet like you recommended. It hit me while I was waking up this morning! Thanks so much for such great customer service. Best Regards, Melanie
Melanie Miller - Broad Run, Virginia - November 2005

Received the Doves - picked them up in Camp Hill - many thanks - we think they are just great as a 50th Wedding Anniversary present. We'll remember you when we have other gifts to buy.
Shirley Langstaff - Canada June 2005

Hi Nancy
Just wanted to let you know that everything arrived on time and the gift was there for the anniversary. Thanks so much for all your help with this.
Peter Shott-Oracle Corp. - Redwood City, California - June 2005

Thanks for the order. The knife rests are beautiful and I have sent them on as a wedding gift.
Rima Buch - Sherman Oaks, California - June 2005

Just got them yesterday Nancy. Thank you very much. They are beautiful and will be a perfect wedding gift.
Nancy Layland - Olympia, Wahington - May 2005

My husband opened his Baccarat Golfer last night - we had a family dinner- and to his delight, there was the beautiful Golfer Crystal. It now has a place of honor in our in our China cabinet. Thank you so much for making this a very very happy birthday and your able assistance in processing this order. Sincerely,
Sandy Smith Levine - Los Angeles, California - May 2005

Thank you. I was very happy with my first order from your company.
Bob Zupcak - Fairport, New York - February 2005

The ruby butterfly arrived yesterday....it's beautiful! Thanks and have a great holiday. Satisfied customer.
Barry Kushner - Princeton Junction, New Jersey - December 2004